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A Methodology for Evaluating User Perceptions of the Delivery of ICT Services: a comparative study of six UK local authorities
Methodology User Perceptions ICT Services UK local authority
2009/12/9
Evaluating and managing the effective delivery of ICT services is an issue that has been brought into sharper relief recently. This has been particularly prevalent in the UK public sector where the gr...
To deal with rising city center congestion and its associated pollution, the UK government
has proposed a number of policy measures. In particular, the 1998 White Paper
indicated that “the bus indus...